Terms and Conditions – Last Updated: February 25, 2025
Welcome to ACTS Adult Care Center (“we,” “our,” “us”). By using our services, website, or facilities, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
1. Acceptance of Terms
By accessing or using our services, you confirm that you are at least 18 years old or a legal guardian acting on behalf of an adult receiving care. You also agree to be bound by these terms, our Privacy Policy, and any applicable laws.
2. Services Provided
ACTS Adult Care Center offers adult care services, including but not limited to:
- Personalized care and daily assistance
- Medical monitoring in coordination with licensed professionals
- Recreational activities and wellness programs
- Meal planning and dietary accommodations
⚠️ Important Disclaimer: Our facility is not a hospital or medical provider. While we coordinate with healthcare professionals, we do not offer medical diagnosis, emergency care, or surgical treatments.
3. User Responsibilities
A. For Residents & Family Members:
- Provide accurate and up-to-date personal, medical, and emergency contact information.
- Comply with our facility rules to ensure a safe and respectful environment.
- Understand that services may be adjusted based on health assessments and availability.
B. For Website Users:
- Do not misuse, copy, or distribute content from our website without permission.
- Do not attempt to access restricted areas of our site or systems.
- Understand that while we strive for accuracy, information provided on our website is for informational purposes only and should not be considered professional advice.
4. Payment & Billing
- Payments for services must be made according to the agreed-upon schedule.
- Late payments may result in service interruptions or late fees.
- We accept various payment methods, but we do not store credit card details—payments are processed securely through third-party vendors.
5. Cancellations & Refund Policy
- Care Services: A 30-day notice is required for service termination.
- Deposits: Any deposit paid for services may be non-refundable unless specified otherwise.
- Website Bookings: Online appointment cancellations should be made at least 24 hours in advance to avoid penalties.
6. Limitation of Liability
A. General Liability
- We are not responsible for unforeseen medical emergencies.
- We are not liable for personal injuries, accidents, or property loss unless due to gross negligence.
- We provide care services as is and make no guarantees beyond our stated obligations.
B. IT & Website Disclaimer
- The website is maintained by a third-party developer and is provided on an “as-is” basis.
- We are not responsible for data breaches beyond our control.
- Developer Protection: The IT service provider is not liable for:
- Errors or inaccuracies on the website.
- Service disruptions or downtime.
- Any misuse of content beyond their scope of work.
7. Privacy & Data Protection
- Our facility complies with HIPAA laws to protect resident data.
- We use secure technology to store and process information.
- You may review our Privacy Policy for detailed information on how we handle personal data.
8. Third-Party Links & Services
Our website may include links to third-party websites or services. We do not control or endorse these sites and are not responsible for their content, policies, or security.
9. Dispute Resolution
A. Governing Law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
B. Arbitration Clause
- Any disputes must first be resolved informally by contacting us.
- If a resolution cannot be reached, disputes will be settled through binding arbitration in Miami, Florida.
- You waive the right to a class-action lawsuit.
10. Changes to These Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website, and continued use of our services after the updates constitutes acceptance.
11. Contact Information
ACTS Adult Care Center
8765 SW 165th Ave. Suite 103-104
Miami, FL 33193
Email: actsadultcarecenter@gmail.com
Phone: 786-409-2317
Developer & IT Disclaimer
The website and digital systems are maintained by a third-party IT provider. The IT provider:
- Does not access, store, or process sensitive personal data
- Has implemented strict security measures to protect user data
- Is not liable for misuse of information beyond agreed security measures
By using our services, you acknowledge and agree to these Terms and Conditions.